Privacy Policy for KSAN-Kelowna Website

Effective Date: October 1, 2024

1. Introduction

The Kelowna South-Central Association of Neighbourhoods (KSAN) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, ksan-kelowna.ca (the "Site"). Please read this policy carefully. By accessing or using the Site, you agree to be bound by this Privacy Policy.

2. Information We Collect

a) Personal Information: We may collect personal information that you voluntarily provide to us when you interact with the Site, such as:

  • Contact information: Name, email address, phone number, and mailing address when you sign up for our newsletter, contact us through the Site, or participate in online forms or surveys.

  • Account information: Username and password if you create an account on our Site (if applicable).

  • Donation information: Your name, contact information, and donation amount if you make a donation through the Site.

b) Non-Personal Information: We may automatically collect certain non-personal information about your visit to the Site, such as:

  • Technical information: IP address, browser type, operating system, device information, pages visited, referring website, and other technical information.

  • Usage data: Information about how you use the Site, including the date and time of your visit, the links you click, and the features you use.

  • Cookies and similar technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activity on the Site. This information helps us improve the Site, analyze trends, and personalize your experience.

3. How We Use Your Information

We may use your information for the following purposes:

  • To provide and improve the Site: To operate, maintain, and improve the functionality and content of the Site.

  • To communicate with you: To respond to your inquiries, provide you with information about KSAN and our activities, and send you newsletters or other communications that you have subscribed to.

  • To process donations: To process and acknowledge your donations.

  • To personalize your experience: To tailor the content and features of the Site to your interests.

  • To analyze Site usage: To monitor and analyze trends, usage, and activities on the Site.

  • To protect the Site and our users: To prevent fraud, abuse, and other harmful activities.

4. Disclosure of Your Information

We may disclose your information to the following third parties:

  • Service providers: We may share your information with third-party service providers who assist us with website hosting, email communications, payment processing, data analytics, and other essential functions. These service providers are obligated to protect your information and only use it for the purposes we specify.

  • Legal authorities: We may disclose your information to legal authorities if required to do so by law or in the good faith belief that such disclosure is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the safety of our users or the public.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Your Privacy Choices

  • Cookies: You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Site.

  • Marketing communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions in the emails.

7. Links to Other Websites

The Site may contain links to other websites that are not operated by KSAN. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any websites you visit.

8. Children's Privacy

The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on the Site and indicate the effective date of the revised policy. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@ksan-kelowna.ca.